Privacy Policy
Effective Date:
1. Introduction
Backpurge LLC ("we," "us," "our," or "Company") operates the website backpurge.world. This Privacy Policy explains how we collect, use, disclose, and otherwise handle your information when you visit our website, place an order, or contact us.
2. Information We Collect
Information You Provide Directly:
- Name, phone number, and email address from order forms
- Shipping and billing address
- Messages sent through contact forms
- Payment information processed by our courier at delivery
Information Collected Automatically:
- IP address and browser type via server logs
- Cookie data from analytics and marketing partners
- Page interaction data through Google Analytics
3. How We Use Your Information
- Process and ship your order
- Contact you with order updates and shipping information
- Respond to your inquiries and customer service requests
- Analyze website usage to improve our service
- Comply with legal and regulatory obligations
4. Third-Party Services
We use the following third-party services that may collect personal information:
- Google Analytics: Website traffic analysis (cookie tracking, IP addresses)
- Google Ads Conversion Tracking: Conversion measurement for advertising campaigns
- Shipping Partners: Courier companies that handle delivery and payment collection
- Google Maps: Location information display on our contact page
5. Legal Basis for Processing (GDPR)
We process your personal information on the following legal bases:
- Contract: To fulfil your order and shipping
- Legitimate Interest: To improve our website and customer service
- Legal Obligation: To comply with applicable laws
- Consent: For marketing communications and analytics
6. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Withdraw consent at any time
- File a complaint with the Federal Trade Commission (FTC) at ftc.gov/complaint
7. Data Retention
We retain your personal information for as long as necessary to fulfil the purposes for which it was collected, typically 3-7 years for order records to comply with tax and legal requirements.
8. Security
We implement reasonable security measures to protect your information from unauthorized access, alteration, or disclosure. However, no system is completely secure.
9. Cookies and Tracking
Our website uses cookies for functionality, analytics, and marketing purposes. You can control cookies through your browser settings or opt out of Google Analytics tracking.
10. Contact Us
If you have questions about this Privacy Policy or your personal data, contact us at:
Backpurge LLC
Email: info@backpurge.world
Phone: +1-877-543-2156
Address: 2847 Highland Avenue, Portland, OR 97214